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OAK Call Recording
ProVoice
The ultimate in Professional Voice Recording. ProVoice is for every type of enterprise, institute or organisation needing a facility to record, store and monitor voice telephone calls. ProVoice is the most feature rich Voice Recording and Monitoring solution available on the market. It can use your corporate LAN, client/server structure to its full extent, or it does the job as a standalone system in a very efficient manner.
Features: [+/-]
- Analogue or Digital (BRI/PRI-ISDN/DASS2) multi-channel Voice recording and logging
- 4 up to 256 ports per system
- Unlimited multisystem expansion
- Superior Voice recording quality
- Storage at 64, 36, 25, 18, 13 and 9 kbits/s
- Encrypted and access secured Voice file storage and playback
- Fully configurable Recording parameters
- Automatic labelling of time, date, call duration dialled and identified telephone numbers
- Built-in Phone Book with import facility for your relational database
- Local and/or LAN/WAN Call playback and monitoring
- Advanced User, Application and Security/Access management
- Automatic multiple Hard Disk content and capacity management
- Extensive Search, Filter and Storage marking capabilities
- Call Archiving option for Voice Recording Warehousing and Archive Management/Retrieval
- ProVoice API for customised client tools
- Selective deletion by port, extension number, CLI or DDI
- Real time call flagging
- Extensive alarm features for fault tolerance using sound and email
- Extension capture via PABX SMDR integration
- Workstation remote client tools
- Best voice and sound quality available in the industry
- Open software structure for customised LAN integrated applications
- Mixed analogue/digital ISDN configurations
- CLI/DDI enriched Call Detail Records
- Secure, encrypted recording storage and VoIP streaming for remote users
- Call statistics and advanced system management reporting functions
- Standard Windows XP system and network utilities facilitate and ease the management of your system
ProVoice DX30
The DX30 offers the greatest protection to your business as all calls are encrypted and tamperproof and, therefore, admissible in a court of law. All calls are instantly streamed, via proven USB-technology, to the ProVoice recording server. From here the calls are immediately available for review via the network with the advanced IP playback tools. The unit has an entry level of 8 ISDN channels and is software upgradeable to a fully populated ISDN pipe (30 channels) to ensure your investment is protected.
Features: [+/-]
- The ProVoice DX30 connects to a single ISDN30 pipe and will monitor 8, 16 or 30 channels dependent on model. Every call, inbound or outbound, made via these telephone lines will be recorded and streamed to the nominated recording server via proven USB technology
- Locating the exact call could not be simpler using the TCP/IP based CallPlayer Windows retrieval software and combination of searchable fields
- Available in 8, 16 or 30 channels
- Hastle free upgrade path
- ALL calls recorded
- Encrypted/Tamperproof recordings
- Full D-channel support for DDI/CLI
- Export to MP3
- Unlimited storage (hard disk dependent)
- Can also search for recordings automatically backed up to CD or DVD – DLA burning s/w required
- Forward conversation to a third party by clicking to email to any chosen destination
- Field upgradeable
- PRI Lines (T1, E1, DASS)
- Simple USB Connectivity
- Neat and compact
- Centralised storage
- Fully automatic backup
- Dimensions – 31 x 222 x 182mm
ProVoice DX30 SE
The ProVoice DX30SE offers blanket recording for any business with a Primary Rate (ISDN30) connection at an affordable price offering complete protection for all your telephone based activity. The DX30SE offers the greatest protection to your business as all calls are encrypted and tamperproof and, therefore, admissable in a court of law. No more "Who said what to whom" disputes as the DX30SE captures every single telephone call whether outbound or inbound.
Features: [+/-]
- Refer back to telephone conversations as quickly as you already do with emails
- Present a professional telephone image as you do with marketing literature
- Improve staff training technique
- Playback calls recorded within the last 100 days
- Available in 8, 16 or 30 channels
- Field upgradeable
- 100 days worth of call playback
- PRI Lines (T1, E1, DASS)
- Simple USB Connectivity
- Neat and compact
- Encrypted/Tamperproof recordings
- Centralised storage
- The ProVoice DX30SE connects to a single ISDN30 pipe and will monitor 8, 16 or 30 channels dependent on model. Every call, inbound or outbound, made via these telephone lines will be recorded and streamed to the nominated recording server via proven USB technology
- Locating the exact call could not be simpler using the CallPlayer Windows retrieval software and combination of searchable fields
ProVoice DX4
The ProVoice DX4 Digital Voice Recorder makes all the benefits of professional, centralised call recording available and affordable to ALL organisations. With the ProVoice DX4 Call Recording has never been simpler. Can you really afford not to
Features: [+/-]
- The ProVoice DX4 connects to up to 4 of your telephone system’s lines or extensions and streams all the conversations to the nominated recording server via proven USB technology. Contact Oak for a full compatability list
- BRI Lines
- Analogue Lines
- Simple USB connectivity
- Neat and compact
- Encrypted/tamperproof recordings
- 4 Ports
- Export to MP3
- Centralised storage
- Unlimited storage
- Fully automatic backup
- Digital handset compatible
- Searchable fields to find the exact call you need to locate from the database using simple CallPlayer Windows retrieval tool
- Can also search for recordings automatically backed up to CD or DVD – DLA burning s/w required
- Forward conversation to a third party by clicking to email to any chosen destination
- Dimensions – 31 x 222 x 182mm
ProVoice DX8
The ProVoice DX8 Digital Voice Recorder makes all the benefits of professional, centralised call recording available and affordable to ALL organisations. With the ProVoice DX8 Call Recording has never been simpler. Can you really afford not to?
Features: [+/-]
- The ProVoice DX8 connects to up to 8 of your telephone system’s lines or extensions and streams all the conversations to the nominated recording server via proven USB technology. Contact Oak for a full compatability list
- BRI Lines
- 4 Analogue Lines
- Simple USB connectivity
- Neat and compact
- Encrypted/tamperproof recordings
- 8 Ports
- Export to WAV
- Centralised storage
- Unlimited storage
- Fully automatic backup
- Digital handset compatible
- Searchable fields to find the exact call you need to locate from the database using simple CallPlayer Windows retrieval tool
- Can also search for recordings automatically backed up to CD or DVD – DLA burning s/w required
- Forward conversation to a third party by clicking to email to any chosen destination
- Dimensions – 31 x 222 x 182mm
ProVoice Enterprise
ProVoice Enterprise combines Call Recording, Computer Integration (CTI) and CRM integration in one complete business solution. ProVoice Enterprise provides integration with your existing CRM package that allows you to attach recordings to clients' files. With the ability to search and replay from within your existing software, maximising familiarity and ease of use from day one.
Features: [+/-]
- Analogue or Digital (BRI/PRI-ISDN/DASS2) multi-channel Voice recording and logging
- 4 to 256 ports per chassis
- Unlimited multi-system expansion
- Superior Voice recording quality
- Storage at 64, 36 and 8 kbits/s
- Encrypted and access secured Voice file storage and playback
- Fully configurable Recording parameters
- Automatic labelling of time, date, call duration dialled and identified telephone numbers
- Built-in Phone Book with import facility for your relational database
- Local and/or LAN/WAN Call playback and monitoring
- Advanced User, Application and Security/Access management
- Automatic multiple Hard Disk content and capacity management
- Extensive Search, Filter and Storage marking capabilities
- Call Archiving option for Voice Recording Warehousing and Archive Management / Retrieval
- ProVoice API for customised client tools
- Selective deletion by port, extension number, CLI or DDI
- Real time call flagging
- Extensive alarm features for fault tolerance using sound and email
- Extension capture via PABX SMDR integration
- Workstation remote client tools
- Best voice and sound quality available in the industry
- Open software structure for customised LAN integrated applications
- Mixed analogue/digital ISDN configurations
- CLI/DDI enriched Call Detail Records
- Secure, encrypted recording storage and VoIP streaming for remote users
- Call statistics and advanced system management reporting functions
ProVoice IP
ProVoice IP provides call recording for your existing IP PBX. Using packet sniffing technology ProVoice IP software records and monitors calls without interfering with the IP PBX. This is achieved by monitoring VoIP packets using port mirroring on the data switch connected to the IP PBX.
Features: [+/-]
- IP recording as well as Analogue or digital (BRI/PRI-ISDN/DASS2) multi-channel Voice recording and logging
- 5 to 200 channels per chassis
- Unlimited multi-system expansion
- Superior Voice recording quality
- Storage at 64, 36 and 8 kbits/s
- Encrypted secured Voice file storage and playback
- Fully configurable recording parameters
- LAN call playback and monitoring
- Advanced User, Application and Security/Access management
- Automatic multiple Hard Disk content and capacity management
- Full suite of recording and monitoring software to improve your organisation
- History of proven reliability with years of experience
- Extensive Search, Filter and Storage marking capabilities
- Web Interface for remote call retrieval
- Selective deletion by port, extension number, CLI or DDI
- Mixed analogue/digital ISDN configurations
- CLI/DDI enriched Call Detail Records
- Attach to email/export functionality
- G711/G729 audio support
- Stereo recordings (for two party calls)
- CTI Integration where available
- Packet sniffing technology
- Multi site recording
- Proven and Reliable Solution
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